Order processing time
Orders are processed within 2–3 business days of order confirmation (business days exclude weekends and public holidays). Orders placed on weekends or public holidays are processed from the next business day. During busy periods (e.g. seasonal sales), processing may take slightly longer — we will notify you if there is any material delay.
Shipping time
We ship worldwide. Once your order leaves our warehouse, delivery typically takes 7–15 business days, depending on your location and the shipping method selected at checkout.
Order tracking
A tracking number will be provided once your order is shipped. Please allow 1–2 business days after shipment for tracking information to update. You can track your order at any time using the link in your shipping confirmation email.
Shipping costs
Shipping costs are calculated at checkout based on your destination and the shipping method chosen.
Customs, duties and taxes (international orders)
International orders may be subject to import duties, taxes and customs fees levied by the destination country. These charges are the recipient’s responsibility unless otherwise stated at checkout. Customs policies vary by country — please contact your local customs office for details.
Incorrect or incomplete addresses
Please make sure your shipping address is correct and complete at the time of order. We are not responsible for delays or non-delivery caused by an incorrect, incomplete or undeliverable address, and reshipping costs may apply.
Undeliverable or refused packages
If a package is returned to us as undeliverable or refused, we will contact you to arrange reshipment (additional shipping costs may apply) or process a refund for the item(s), excluding any shipping costs we incurred.
Delays
While we aim to meet the delivery estimates above, delivery times are estimates and may be affected by factors outside our control, such as customs clearance, weather or carrier delays.
Questions?
Contact us at yendellraids@gmail.com.
Last updated: September 15, 2026